Frequently Asked Questions

Are these products really made in Australia?

All of our material is sourced locally, and our products are designed, manufactured and then hand-finished by us here in Wollongong on the South Coast, NSW.

Do you have any other colours?

We are working with board suppliers to have a white option (we love the Japandi style too) but at the moment we only offer our furniture in black.

Follow us on our socials and join our mailing list to keep up to date with any new colour options and new products we come out with.

How long will it take to get my furniture?

All of our furniture is made to order and hand-finished. Our current process is to ship on Thursdays, with orders for the week's shipment closing two days earlier on Tuesday. From there, you'll be notified by our shipping partner on the status of your order.

i.e. If you order on Tuesday the 4th, your piece will be shipped two days later on Thursday the 6th. If you order on Wednesday the 5th, your piece will be shipped the following Thursday, the 13th.

Do I have to anchor my bookshelves to the wall?

While all our furniture is sturdy, we recommend that you do wall anchor our bookshelves if possible.

Especially if you have pets that love to climb, or small children.

Do you have a physical store?

While we don't have a physical retail space, we do direct sales out of our manufacturing warehouse.

Why is there writing and surface scratches on the furniture?

Our furniture is currently made with formply, an unconventional material for furniture that arrives to us with printing and surface scratches on it.

We use it because it's hardy and perfectly fit for purpose. It has that industrial look we love and the black laminate makes the lighter plywood edges pop.

If you would like to see us offer different colours and finishes, let us know.

What's your return policy?

We truly believe that the ACCC returns policy is amongst the best in the world.

If you have any issues at all with your furniture, please get into contact with us and we'll try our best to resolve any issues you have.

Couldn't find your answer?

We're here to help. If you still have questions or couldn't find the info you were looking for, please reach out to us directly.